1. To be responsible for handling all cash transactions and transactions through credit cards;
2. To ensure that all customers are given receipts for goods/items purchased;
3. To be responsible for maintaining and charging prices of items and goods as per prescribed price structure; and ensure that no customer is over-charged or under-charged;
4. To ensure that all items/goods having bar codes are duly scanned and priced accordingly; and ensure that all items/goods which normally have bar codes are bar coded, and in case bar code is missing, shall promptly report to supervisor or branch manager;
5. To deal customers with smiling face, courtesy and politeness;
6. To ensure prompt and quick billing of customers’ purchases, avoiding any hassle and undue delay;
7. To ensure that billing machine tray is open only after customers’ billing, otherwise, in case of no billing requirement, tray remains closed;
8. To count cash while resuming duty and reporting it to supervisor and branch manager;
9. To count cash and reconcile it with cash machine transactions recorded during duty hours and be responsible for any cash shortage or excess; and reporting it to supervisor and branch manager before handing over duty to next cashier;
10. To assist helper/salesman to put goods/items purchased by customers in shopping bags as and when required so that customer does not have to wait unnecessarily;
11. To check bakery items packed in boxes for weight and price to be charged and ensure that all bakery items are properly priced, weighed and then billed accordingly;
12. To greet customer with smile saying ‘Assalam-o-alaykum’ and when customers’ bill is complete, saying, ‘Thank you, Sir/Madam’;
13. To constantly monitor (at each transaction) currency forgery, ensuring that no counterfeit currency is received; be responsible for all kinds of forgery /counterfeit currency; in case counterfeit currency is detected, immediately contact branch manager/supervisor; and in such a case, dealing customer with courtesy and politeness;
14. To sort, count, and wrap currency and coins as per prescribed process;
15. To observe company’s rules, regulations and prescribed processes;
16. To ensure cleanliness and hygiene around work area;
17. In case of cash machine disorder/un-serviceability, ensure that all transactions are duly recorded manually in register mentioning date, item(s) price and total individual bill (but this is an emergency measure); immediately inform branch manager/supervisor and request for machine replacement;
18. To be responsible for maintaining complete record of all cash receipts/ payments in cash machine/register;
19. To observe high level of punctuality, arriving at duty place half an hour before duty hour to ensure smooth handing-taking over of cash counter from previous cashier on duty; and to resolve any pending cash issue in the presence of branch manager/supervisor;
To do any other duty assigned by branch manager/area sales manager/Deputy general manager sales