"Today, outsourcing is not just a trend; it is an integral part of how smart companies do business… A relationship in which a company concentrates on its core business and relies on outsourcing partnerships to get the rest done. Unless managers periodically reexamine how they make sourcing decisions - and how resources get allocated - they can find themselves... starving what is core. "
We have real people standing by to talk to customers, not just automated machines. Our operators are trained to provide customer care and are well supervised. When we do use automation, we make sure it's as user-friendly as it can be. Our centers utilize sophisticated interactive voice response systems, that help direct a customer's call as quickly and painlessly as possible.
Inbound Services:
- Order taking services
- Customer service
- Product support
- Help desk support
- Appointment scheduling
- Dealer locators and referrals
- Event registration/RSVP
Outbound Services:
- Lead generation
- Mail-follow up
- Direct marketing
- Soft-sell calls
- Surveys
- Subscription renewals and sales
- Verification services
We are hiring educated individuals with good communication skills who could speak to people in UK & US.
- Fresher / 0 - 1 year of experience
- Willing To Work in Evening/ Night Shift
- Any Graduate Or English Language Diploma Holder
- Computer’s Basic Knowledge
- Good Communication and interpersonal skills
- Basic Knowledge About UK & US
Should have knowledge about MS Office,Excel Should be fluent in English Workaholic and should have professional Attitude.
NOTE : English should be proficient.
